FAQs

Why is Cologne Bonn Airport so committed?
Flying satisfies a basic human need: mobility. It’s impossible to imagine our way of life today without being able to travel by air. Cologne Bonn Airport would like to offer their passengers the possibility of showing ecological responsibility when they travel by air.

How much of my donation directly benefits the climate projects?
myclimate guarantees that at least 80% of all donations is invested directly in the climate protection projects. The rest is used for the administrative costs, which are kept to an absolute minimum.

Can I choose how much I want to donate?
Of course you can decide how much you want to donate. The emission calculator is simply there to give you a guideline and help you make your decision. You can make a donation that is higher or lower than the calculated value.

Will I get a donation receipt?
Contributions made to myclimate are tax-deductible in Switzerland and in Germany. More information on the tax deductibility status here.

Will I get my money back if my flight is cancelled or for some reason I am unable to fly?
Unfortunately, a refund is not possible. However, you can use the donation you have already made for your next flight.

If I have technical problems during the transaction, who can I contact?
If this happens, please contact info(at)myclimate.org.

If the wrong amount is debited from my account, who can I contact?
If this happens, please contact info(at)myclimate.org.

Why is there a surcharge of 3 euros for donations under 20 euros?
myclimate guarantees that at least 80% of all donations is invested directly in the climate protection projects. In the case of small donations the remaining 20% is not sufficient to cover the administrative costs, such as credit card charges - therefore the additional 3 euros. 80% of the total donation still goes to the climate protection project.